Friday, June 27, 2025

Business Bounce Back: 11 Strategies to Revive a Struggling Small Businesses

Every business hits a wall eventually. Sometimes it creeps in gradually—sales taper off, team morale dips, expenses outpace revenue. At other times, it crashes all at once, often due to a lost contract, a market shift, or a global event like a pandemic.

oevae is for small business bounce back – adapt, stay grounded, and get scrappy
According to the U.S. Bureau of Labor Statistics, about 20% of new businesses fail during the first two years, 45% during the first five years, and 65% during the first 10 years.

Tough times are part of the deal. The businesses that make it through aren’t always the ones with the deepest pockets—they’re the ones that adapt, stay grounded, and get scrappy when it matters most.

Redefine What Survival Looks Like
Pause before you panic. Short-term survival might mean keeping your team together and weathering the storm. Redefining success doesn’t mean giving up—it means being strategic.

Strengthen Your Knowledge Base with a Business Degree
Consider earning a business degree to improve your skills and confidence. Online programs offer flexibility so you can lead while you learn.

Reconnect With Your Core Mission
When things feel uncertain, reconnect with your “why.” It re-centers your focus and can reenergize your team around a shared purpose.

Cut Noise, Not Value
Cutting costs? Be careful. Eliminate what’s bloated, but protect what your customers actually value.

Revamp Your Marketing With Expert Help
Your product may be fine—your message might not be. Consider hiring experts like Oevae to rethink your brand and strategy.

Talk to Your People—All of Them
Be honest with your team, vendors, and clients. People appreciate transparency and are more willing to help if they feel included.

Let Data Be Your Copilot, Not Your Compass
Data is helpful, but don’t let it paralyze you. Use it to support decisions, not make them for you.

Play Defense and Offense at the Same Time
Protect your current resources while testing new ideas. Think of it like shielding a campfire while adding new fuel.

Revisit Your Customer Journey With Fresh Eyes
Your customers have changed—have you? Walk through their experience and fix any friction points.

Lean Into Your Community, Not Just Your Network
Beyond your business contacts, tap into your local community. Trust and goodwill go further than cash in hard times.

Make Peace With Evolution
Letting go of old methods or products isn't failure—it’s evolution. Sometimes, survival means creating space for something better.

Businesses that thrive post-crisis are not always the biggest—they're the ones that stayed honest, nimble, and human. Refocus your operations, reimagine your brand, and evolve your leadership. Partner with Oevae Marketing Consultants to elevate your brand and grow strategically. Book your free consultation today!

When the Storm Hits: Real-World Strategies for Navigating Business Hardships

small business owner planning bounce back at desk


Real-World Strategies for Navigating Business Hardships

Every business hits a wall eventually. Sometimes it creeps in gradually—sales taper off, team morale dips, and expenses start to outrun revenue. At other times, it crashes all at once, often due to a lost contract, a market shift, or a global event like a pandemic. Regardless of how it shows up, tough times are part of the deal, and the businesses that make it through aren’t necessarily the ones with the deepest pockets—they’re the ones that know how to adapt, stay grounded, and get scrappy when it matters most.

Redefine What Survival Looks Like

When your business hits rough waters, the first step is not to panic—it’s to pause. Take a hard look at what staying afloat really means for you. It might not be about profits right now, but rather about making it to next quarter with your team intact. Shrinking your definition of success in the short term doesn’t mean giving up; it means giving your business a shot at bouncing back stronger.

Strengthen Your Knowledge Base with a Business Degree

Gaining formal education can give you the tools to steer your business with more confidence and clarity during difficult seasons. Whether you earn a degree in marketing, business, communications, or management, you’ll pick up critical skills that help your operation adapt, lead, and grow. An online business degree offers the flexibility to pursue your studies while still managing your day-to-day operations, so you don’t have to choose between learning and leading. Investing in your own development often translates into smarter decisions, stronger strategies, and a more resilient business overall.

Reconnect With Your Core Mission

You started this business for a reason, and sometimes, the weight of day-to-day operations clouds that. When challenges mount, zoom out and re-anchor yourself to your original "why." This can become your filter for decision-making, helping you focus on the things that actually align with your deeper goals. Revisiting your mission can also reenergize your team, giving everyone something to rally behind even when the numbers don’t look pretty.

Cut Noise, Not Value

One of the worst things you can do when things get tight is to cut the wrong stuff. Layoffs and budget slashing might be necessary, but be surgical about it. You want to eliminate waste, not the things that actually drive your value proposition. Look closely at your operations and strip out what's bloated while keeping the aspects that keep your customers coming back.

Revamp Your Marketing With Expert Help

If sales are dipping, it might not be your product—it might be your messaging. Instead of recycling the same stale strategies, consider searching for small business help using the Small Business Search Hub by Oevae. These folks specialize in pulling brands out of the mud by rethinking how they show up to their audience. From storytelling to creative direction to full campaign execution, having outside experts refresh your brand’s voice can be the difference between a fizzle and a resurgence.

Talk to Your People—All of Them

Transparency isn’t optional when things get real. Your team, your vendors, your clients—they all deserve to know what’s going on, within reason. That doesn’t mean spilling every stressful detail, but it does mean being honest about the road ahead and what you need from them. The surprising part? People usually respond well to honesty and are more willing to help when they feel like partners, not pawns.

Let Data Be Your Copilot, Not Your Compass

Data is powerful, but it can also be paralyzing if you treat it like a crystal ball. In a downturn, there's a temptation to overanalyze or rely too heavily on trends that were only true in the good times. Use data as a support system—not the ultimate decision-maker. Balance analytics with gut intuition, customer feedback, and lived experience to make moves that feel human, not robotic.

Play Defense and Offense at the Same Time

This part’s tricky, but crucial: protecting what you have while setting up future wins. Think of it like tending a campfire—you need to shield the flames from wind but also keep feeding it new wood. That might mean renegotiating leases while testing new revenue streams, or temporarily freezing expansion while quietly investing in R&D. It's not about being overly cautious or reckless; it's about threading the needle between sustainability and growth.

Revisit Your Customer Journey With Fresh Eyes

Your customers are likely evolving in this economy, and you should be too. Take a look at every single touchpoint—from how people discover your brand to what happens after they buy. Maybe your checkout process is clunky, or maybe your follow-up emails still assume everything's rosy. Put yourself in your customers’ shoes and walk through the full journey; the cracks might be where your next breakthroughs lie.

Lean Into Your Community, Not Just Your Network

In tough times, most businesses tap their network for leads or capital. That’s smart, but you should also turn to your broader community. These are the people—local supporters, micro-influencers, collaborators—who can offer energy, ideas, or goodwill that doesn’t always show up on a spreadsheet. Sometimes the most valuable currency is trust, and you build that by staying visible, honest, and engaged.

Make Peace With Evolution

Hard times have a funny way of revealing what’s no longer working, and that can feel like failure. But here’s the truth: survival sometimes means letting parts of your business die so something better can grow. Maybe it's a product line, maybe it’s a leadership structure, or maybe it’s a mindset. Making peace with that doesn’t just help you cope—it clears the way for reinvention that actually fits where the world is headed.

Tough times don’t always come with a warning, and they don’t play fair. But they also have a way of sharpening focus, distilling purpose, and weeding out what’s no longer serving you. If you can find the nerve to rethink your operations, your marketing, and even your own leadership style, you’re already ahead of most. The businesses that come out on the other side? They aren’t the biggest—they’re the ones that stayed honest, stayed nimble, and stayed human.

Elevate your brand and grow your business with Oevae.com – your launchpad for strategic marketing success. Get your free consultation today and discover how Oevae can transform your business!


Photography credit azerbaijan stockers // freepik.com 


Make a brand difference.™



Monday, April 28, 2025

Moving Away from GoDaddy After 20 Years as a Reseller

make your departure from inefficient business partners

If you’re a small business owner or entrepreneur considering GoDaddy for web hosting, domain registration, website development, or email services, read this first – buyer beware. After nearly 20 years as a GoDaddy reseller, my experience has shifted from positive to deeply disappointing.

This post isn't just a personal story—it's a warning based on two decades of hands-on experience. Below, I explain why I can no longer recommend GoDaddy, share my recent frustrations, and provide links to others who have exposed similar concerns.

No time to read? Listen to audio instead:


1. 5+ Months Without Commission Payments

It’s been over 5 months since I received my reseller commission via ACH deposit from GoDaddy. Despite updating my payee information twice with the assistance of their support team, my last payment was November 26, 2024.

When I reached out for answers, GoDaddy shifted blame, suggesting I should "contact the U.S. Government"—an impractical and evasive response. Meanwhile, their system aggressively enforces 60/30/15/5 day notices if you, the reseller, miss a payment. Yet when GoDaddy owes you money? No urgency.

For small business owners, reliable cash flow is vital. Delayed payments, poor communication, and hours spent on hold shouldn't be part of the cost of doing business.

Extended GoDaddy Custmer Service Phone Call Screenshot


2. Poor Handling of Product Changes (Workspace Email → Microsoft 365)

Another major failure was GoDaddy’s transition from Workspace Email to Microsoft 365. Resellers like me were updated after our clients, leaving us completely unprepared to answer support questions.

Instead of a seamless transition, we were left looking incompetent. To this day, deprecated Workspace products still clutter accounts, "swept under the rug" rather than being properly phased out.

Good customer experience starts with proactive communication—something GoDaddy no longer prioritizes.



3. Losing Potential Clients Over GoDaddy Association

Several years ago, I received a referral from a high-profile client. Everything was moving forward until the prospective client discovered that I was a GoDaddy reseller. Immediately, they declined to do business with me, stating they would never work with anyone associated with GoDaddy due to their negative reputation.

At the time, I dismissed it as an overreaction. I even felt insulted. Looking back, I realize they were right. I wish I had acted on that red flag sooner.

Your business reputation is invaluable. Being tied to a company with declining service and poor support can cost you opportunities you didn't even know you were losing.


4. Outsourcing Customer Service Overseas

GoDaddy has moved significant portions of its customer service operations overseas, particularly to the Philippines πŸ‡΅πŸ‡­. While I have immense respect for the professionalism and friendliness of Filipino support agents, the reality is they are often paid pennies on the dollar—sometimes as low as 50 cents an hour.

This shift prioritizes shareholder profits over supporting American jobs and small businesses. In the words of @realDonaldTrump πŸ‡ΊπŸ‡Έ, “We must put America first.” Companies that offshore labor while raking in billions ($28.56 billion valuation for GoDaddy) undermine that principle.


5. GoDaddy’s Poor Security Practices

According to the FTC, GoDaddy’s lax data security led to several major breaches between 2019 and 2022:

"GoDaddy’s failures resulted in unauthorized access to customer websites and data, exposing consumers to malicious redirects."
FTC Official Report (2025)

This isn't just a minor issue. Security should be the top priority for any hosting provider. GoDaddy’s negligence puts your website—and your customers—at risk.


6. Others Are Speaking Out

I’m not alone. Here are a few more experiences worth reading before you commit to GoDaddy:


7. Final Thoughts: Choose Local, Choose Smart

If you're a small business owner or entrepreneur, take it from someone who has spent two decades helping businesses grow: GoDaddy is not the same company it used to be.

Today, they prioritize offshore labor, fail to support their resellers, delay payments, mishandle product updates, and expose their clients to security risks.

I am moving all my domains, hosting, email, and other services to a reputable, local company that values American businesses, offers reliable support, and puts clients first.

“Make the smart choice for your business. Protect your brand, your website, and your future.”

If you’re considering alternatives to GoDaddy, stay tuned — I’ll be posting my recommended hosting providers soon.